Can I modify my order?
If you would like to modify your order, please contact us by email to info@heylife.com, indicating your name and order number. Modifications are only possible if the order has not been shipped yet.
Has my order been received?
Normally, you receive an order confirmation once you completed the checkout process. If you can't find it, please also check your spam folder. In case of doubts you can contact us on info@heylife.com
Can I pause or cancel my subscription?
Yes! You can pause or cancel your subscription at any time. Just make sure you have completed at least 2 deliveries, and changes have to be done at least 48 hours before your next scheduled delivery. You can contact us at info@heylife.com
How can I contact customer support?
You can send an email to info@heylife.com
What makes our coconut water so special?
For the production of our coconut water we work directly with selected farming families in Thailand and use only Nam Hom organic coconuts which are well known as the best in the world in terms of quality and taste. In this way, we do not only contribute to a fair income for the farmer families but also have full transparency in terms of cultivation and traceability. The day of harvest, the coconuts are processed directly for us - it doesn't [...]
How long is the shelf life of the coconut water?
We guarantee a minimum of 40 days from the day you receive the coconut water. Often it is even longer! You find the shelf life date on the bottle cap. Please make sure to store it cold at max. +5°C.
How do I store the coconut water?
As our coconut water is raw and never heated, it has to be stored cold at a maximum of + 5°C.
Why should I drink coconut water?
Our coconut water is a healthy and refreshing drink, packed with important minerals like potassium to support muscle function, and is 100% natural with no artificial additives. It contains only 27 calories per 100 ml. Plus, it tastes incredibly delicious and helps you stay easily hydrated.
Is the coconut water vegan?
Yes, the coconut water is vegan. It is also naturally gluten- and lactosefree.
Does the coconut water contain added sugar?
No, we do not add any sugar to our coconut water, it is 100% pure coconut. It only contains the sugar that is naturally present in the coconut.
